Hotel Reina Isabel

Location was good, well connected with public transportation facilities. The staff in the hotel was extraordinary nice, polite and helpful. The hotel is spacious and offers plenty of additional space like lobbies, restaurants, conference facilities, gym,... The breakfast was good, I especially liked a lots of fresh fruits, and fresh squeezed juice...

Large rooms with comfortable beds and baths. Great breakfast. Good attention to needs.

Truly wonderful hotel in every way. Very solid construction and luxurious throughout. Near lots of nightlife but just far enough away that it won't bother you if you are not wanting to partake. Not far from Old Town and also close to amazing mountains that overlook the city. The gondola to the top of those mountains is recommended. Breakfast is also just as fantastic as it appears in the photos.

The staff was remarkable supportive. At the restaurant, the service provided was excellent; menus, beverages and Juan Carlos as the rest of the staff were very professional and helpful. The receptionists bringing the extra mile with a smile to solve any misunderstandings on our reservations booked at last minute was an extra touch of great service. The room service was excellent as well. This experience was extremely pleasant. I hope more people can find this hotel in the middle of the earth

Very roomy, a very comfortable bed, lots of space for clothes and an excellent shower. Maids kept everything very clean and tidy daily. Front desk staff spoke good English and were very friendly and helpful as were the staff in the dining area. Breakfast was the same every day, sadly with no variety. Scrambled eggs were a bit undercooked when first put out but it meant they weren't rubber later. Ham, cheese and a variety of breads and cereals available. Decent coffee and machine to make espresso, lattes, etc. and a good selection of fruit. Enjoyed our stay and would return.